Privacy Policy
Effective Date: March 26, 2026
1. Introduction
IXL Public Adjuster, LLC (“IXL PA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or engage our services. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide to us, including:
Full name, mailing address, email address, and phone number
Property address and description of loss or damage
Insurance policy information and claim details
Financial information necessary to process our fee arrangements
Any other information you provide through contact forms, emails, or phone calls
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
IP address, browser type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies
2.3 Information from Third Parties
In the course of handling your insurance claim, we may receive information about you from insurance companies, contractors, appraisers, attorneys, or other parties involved in the claims process.
3. How We Use Your Information
We use the information we collect for the following purposes:
To evaluate, prepare, document, and file insurance claims on your behalf
To communicate with insurance companies, adjusters, contractors, and other parties
To negotiate settlements and advocate for your rights as a policyholder
To provide you with updates on your claim status and our services
To respond to your inquiries and provide customer support
To comply with applicable laws, regulations, and licensing requirements
To improve our website and the quality of our services
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
4.1 Service Providers and Claim-Related Parties
With your knowledge and authorization, we share information with parties necessary to process your claim, including insurance companies, independent appraisers, contractors, engineers, and attorneys.
4.2 Legal Obligations
We may disclose your information when required by law, court order, or government regulation, or to protect our legal rights.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.
Claim-related records are typically retained for a minimum of seven (7) years after closure.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
Access and receive a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal and contractual limitations
Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided in Section 10 below.
8. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You may adjust your browser settings to refuse cookies; however, doing so may affect the functionality of certain parts of our website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
IXL Public Adjuster, LLC
11. Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the effective date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information.
